Billing and Payment Information
APD's Patient Access Department is available to explain and advise on any matters regarding your bill. Please visit, call, or write to us with your questions.
Generally, payment in full is requested by the due date on your statement or bill. APD Hospital and APD Clinics accept major credit cards, cash, money orders and personal checks. Please do not send cash through the mail. Checks should be made payable to Alice Peck Day Memorial Hospital or APD Physician Practices.
Alice Peck Day Memorial Hospital
Attn: Patient Accounting
10 Alice Peck Day Drive
Lebanon NH 03766
Payments may also be made in person at the Admissions Desk in the main hospital building or at any APD-owned clinic.
APD also accepts payment online, and invites patients to use this service at www.apdbill.com.
Preparing for Your Phone Call
When you call our office, please have the following information ready:
- Name and address of your insurance provider, if you have one
- Insurance ID number
- Group number
- Effective Date
- Patient number from your statement (usually preceded by “V” or “X”)
- Insurance subscriber name
- Subscriber's date of birth
- Subscriber's contact information
Visit our Frequently Asked Questions page for more information about billing.