Primary Care

Your Partner in Health and Wellness 

The Robert A. Mesropian Center for Community Care (RAMCCC), is our onsite primary care facility. Our team of caring, compassionate medical staff is dedicated to listening and acting as guides along your path to maintaining wellness. Your primary care provider (PCP) is your resource for staying healthy. Your PCP is also the first person you should contact if you have a health concern. 

We are currently welcoming new patients.
Please call to establish care today. (603) 448-3122

Hours

8:00 am to 5:00 pm Monday, Wednesday - Friday
8:00 am to 7:00 pm on Tuesday

Location

5 Alice Peck Day Drive
Lebanon, NH  03766
Map of APD (see Building B)

Medical Staff

Family Practice 
Geriatrics & Senior Care
Internal Medicine - welcoming new patients, 18 years and older.
Pediatrics

Services

Our Medical Team

Our primary care providers consist of board-certified medical doctors and nationally certified Advanced Practice Registered Nurses. All clinical nursing staff maintain current New Hampshire licensing.

Appointment Scheduling  

If you or a family member is ill, please call as early in the day as possible so that we can assess your needs. We will accommodate you with a same day appointment if at all possible.

Checking in for Appointments

Please arrive at least 15 minutes prior to your scheduled appointment time to complete necessary paperwork. If your insurance has a co-pay, it will be collected at this time.

Cancellation and Late Policy

Please contact the office as soon as possible to cancel a scheduled appointment. By doing so, we can then offer this appointment to another patient. If you arrive more than 15 minutes after your scheduled appointment time, you may be asked to reschedule your appointment. We will make every effort to have you seen on the same day, but this may not be possible.

Prescription Refills

In order to provide quality care, prescription refills are best addressed at the time of your visit. This allows you to update the provider and to plan any necessary change in your medication or to schedule testing that may need to be done. We do understand that sometimes this is not possible. Please call your pharmacy directly for routine prescription refills. Routine refill requests are handled Monday through Friday. Please allow 48 hours or two business days for processing. Our office will only call you back regarding your prescription renewal if you have completely run out of your medication or you need to see your provider prior to the prescription being renewed.

Referrals

Most health plans require your primary care provider to refer you to specialists or facilities for certain services within your network. To avoid having your insurance company deny benefits, call our office before obtaining medical care elsewhere unless you believe you have a life-threatening emergency. When you need a referral, allow 7-10 business days for us to process the necessary paperwork. As always, you should check with your insurance company to determine what your benefits are, since referrals do not guarantee payment.

After-Hours and Emergency Care

When our office is closed, a designated provider is on-call to answer your questions and guide you to appropriate care. If your problem is not life-threatening, call our office at (603) 448-3122.