What do you do when you are on vacation in the Upper Valley for four weeks and need to continue your bi-monthly infusions?
You call the Infusion Clinic at APD.
“I knew I had to continue my infusions, but as a visitor to the area I didn’t have any idea of where to go,” said Jo-Ann Tomei, a resident of Utah. “I called one clinic but they would only see patients of their own doctors. A second option was a two-hour drive, making a clinic visit almost a half day trip.”
But APD had a new Infusion Clinic, and Tomei’s sister had heard about it through her work in palliative care.
“I was fortunate to get a hold of Susan Van Abs — she made a visit to APD’s Infusion Clinic so workable and easy,” Tomei said. “Everyone was so nice — super friendly, professional, and knowledgeable about the infusion I needed.”
Tomei, a retired nurse practitioner, is “used to looking at systems and saying, ‘This could be improved.’ But there’s nothing that needs to be improved with APD’s Infusion Clinic. My entire outpatient experience —from scheduling to the infusion to billing — was phenomenal. I can’t say enough about the care I received,” she said.