Why has APD implemented a new electronic health record?
APD invested in the electronic health record called eD-H to better serve our patients. eD-H functions as one unified health record across all APD service lines and at various members of the Dartmouth Health system. This will ensure that communication flows seamlessly between APD services and Dartmouth Health member locations, including Dartmouth Hitchcock Medical Center and Cheshire Medical Center.
What is the name of the patient portal?
The new patient portal is called myDH. It is available online at mydh.org. There is also a mobile app for Apple and Android. The app includes variations of myDH features but does not replace the web version.
Do I have to create a portal account to receive care?
No, you do not need to create a new portal to become a patient at APD or to continue your care here. The portal is offered as a digital tool to help you manage your health care. It is not necessary to create an account to receive care.
Will my historical health information be available on the new health record?
Your health information prior to this transition will not be available via your new myDH portal. Please contact Health Information Management at (603) 448-7433 for health record requests.
How do I sign up for a new portal?
You may visit https://www.mydh.org/portal/ and follow the instructions to set up an account. You will also receive an activation code in your after visit summary at your next appointment. You may also call Desiree, patient portal specialist at APD at (603) 448-7434.
Who will have access to my health record?
Please review the Privacy Practice which describes how medical information about you may be used and disclosed and how you can get access to this information.
Who can I contact for technical help with myDH?
For technical assistance with myDH, please contact Desiree, patient portal specialist at APD at (603) 448-7434 or visit these extensive technical FAQs.